+91 98765 43210  ·  info@thrivewell.care  ·  Admin
Mon–Sat · 8 AM – 8 PM  ·  C-Scheme, Jaipur, Rajasthan, India

Frequently asked questions

Booking

How do I book a service with Thrive Well?
Choose a service, pick a date and time, then enter the exact Jaipur address — house number, street, landmark, locality and pincode. A coordinator confirms the professional before the visit.
Can I request a specific nurse or therapist?
Yes. Mention the name when you book or call the desk. Recurring visits are matched to the same professional whenever their roster allows.

Pricing

How is pricing calculated?
Each service shows a starting fee. The amount is confirmed before the visit and may change only if the clinical need changes. There are no surprise add-ons at the door.

Coverage

Which areas do you serve?
Thrive Well currently serves Jaipur, including C-Scheme, Vaishali Nagar, Malviya Nagar, Mansarovar, Jagatpura, Raja Park, Civil Lines, Vidhyadhar Nagar, Sitapura, Pratap Nagar, Jhotwara, Bani Park and Sanganer.

Safety

Are professionals background verified?
Every professional is identity-checked, credential-verified and trained on Thrive Well safety and hygiene protocols before the first visit.

Payments

What payment methods do you accept?
You can pay after the visit via UPI, cards or net banking. Monthly caregiver plans can be billed in advance.

Insurance

Do you accept insurance?
Some services may be reimbursable. Please check with your insurer and our care team to confirm coverage.

Cancellation

What is the cancellation policy?
Cancel or reschedule at least 4 hours before the slot for a full refund on visit-based services. Monthly plans follow the terms on the Cancellation page.
WA ☎