Visit-based services: cancel or reschedule at least 4 hours before the slot for a full refund of prepaid amounts.
Within 4 hours: a convenience fee may apply if a professional is already en route.
Monthly caregiver plans: notice period of 7 days. Unused days after notice are adjusted in the next billing cycle.
Refunds are processed to the original payment method within 5–7 working days.
Thrive Well currently serves neighbourhoods across Jaipur, Rajasthan.